Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Air Fryer?

The air fryer controls are unresponsive The air fryer does not cook food

The basket has not been fully inserted.

The Ninja Air Fryer has a safety feature that does not allow for the device to be powered on if the tray is not properly placed. To fix this issue, simply remove the basket and place it back into the device ensuring that the basket properly fits.

Did this help to resolve the issue with your Air Fryer?

The air fryer has not had time to preheat The air fryer will not heat up when powered on The air fryer will not power on Timer button is broken