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This cookie policy applies to expressappliances.co.uk ("Express Appliances") and was last updated on the 24th July 2018.

What Are Cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At Express Appliances we use cookies to keep track of what you have in your trolley, and to remember you when you return to our site.

To order products on Express Appliances, you need to have cookies enabled - see the section on Managing cookies. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

Our Cookies Policy

To make full use of the online shopping and personalised features on Express Appliances, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from Express Appliances, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for. You'll find information about 3rd party cookies further down this page.

• arp_scroll_position
  This is a browser based cookie that is used to remember the user’s position on a page when moving between site pages.
• cookiesenabled
  This cookies is set by our website to allow other cookies to function on our website.
• SID
  Session cookie only lasts for the duration of users using the website. A web browser normally deletes session cookies when it quits. A session cookie is created when no Expires directive is provided when the cookie is created.
• _utma
  Google Analytics - This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
• _utmb
  Google Analytics - used by a website to calculate how much time is spent on the website. Makes a timestamp of the exact moment in time when a visitor enters a site and expires when the session finishes.
• _utmc
  Google Analytics - used by a website to calculate how much time is spent on the website. Makes a timestamp of the exact moment in time when a visitor leaves a site and expires after 30 minutes.
• _utmz
  Google Analytics - keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website.
• _uuid
  This cookie stores the session id (SID) for the user as well as information required to purchase items ** and other information ** such as where they are in the checkout process.
• Flash cookies (or Local Shared Objects) On Express Appliances we display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser. If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please bear in mind though, that if you disable Flash cookies for hughes.co.uk you'll unable to access certain types of content on the site, such as videos.

Third Party Cookies

Some of the business partners that may set cookies on Express Appliances include:

• Facebook
  • datr - used for tracking purposes. "We set the datr cookie when a web browser accesses facebook.com (except social plugin iframes), and the cookie helps us identify suspicious login activity and keep users safe. For instance, we use it to flag questionable activity like failed login attempts and attempts to create multiple spam accounts."
  • lu - helps protect people using public computers. The data it contains is used to make subtle changes to the login form, such as prefilling your email address and unchecking the Keep me logged in option if we detect multiple users signing in with the same browser. If you log out, this cookie does not contain your user id and Facebook will not prefill the email field."
• Twitter
  • __utma - Google Analytics - This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
  • __utmz - Google Analytics - keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. guest_id - Cookie dropped by Twitter - Tracking your logins, pages and posts information back to twitter. - k - Cookie dropped by twitter - stores your Location data, longitude/latitude.
• Affiliate Window / Doubleclick / Google / Pricerunner
  • Examples of these advertisers include Google (including Google-owned DoubleClick for paid advertising on Google.com) and Affiliate Window

If you take the opportunity to 'share' Express Appliances content with friends through social networks such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.

To Enable Cookies

If you're not sure of the type and version of web browser you use to access the Internet: For PCs: click on 'Help' at the top of your browser window and select the 'About' option For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Microsoft Internet Explorer 6.0, 7.0, 8.0
1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Mozilla Firefox
1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'

Safari
1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'

How To Check Cookies Are Enabled For Macs

Microsoft Internet Explorer 5.0 on OSX
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Safari on OSX
1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX
1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option

Opera
1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option

All other browsers - Please consult your documentation or online help files.

Further information about cookies If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).