Support Centre

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Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Air Fryer?

The air fryer controls are unresponsive The air fryer does not cook food The air fryer has not had time to preheat The air fryer will not heat up when powered on The air fryer will not power on Timer button is broken

Unplug the fryer and let it sit. Replug in and check to see if the timer is working. If not, press and hold the up arrow on the temp to try and restart the timer. Make sure that the timer is working and just not setting, and make sure you are pushing start to start the timer. Also check to see that the basket is in, allowing you to set the timer.

Did this help to resolve the issue with your Air Fryer?