Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Chromebook?

My Chromebook does not connect to the Wi-Fi My Chromebook is very slow

If your Chromebook is running slow, please try either of the below fixes:

Restart Device:

Press and hold the power button, on the pop up select power off, then when the device has shut down press the power button again to turn it back on.

Check for system update:

Locate and click the system clock in the bottom right corner of the screen, locate and click the gear icon that shows in the pop up window to access the devices settings, choose about Chrome OS then Check for Updates.

If neither of the above fixes the issue, you can use the Chromebooks built-in diagnostics application, to access this, open the launcher button at the bottom left of the scren and type in "Diagnostics" the suggested app should show a heart monitor line. Click this and follow the onscreen instructions to diagnose any issues with your Chromebook.

Did this help to resolve the issue with your Chromebook?

My Chromebook keeps restarting My Chromebook only works when plugged in My Chromebook shows an error when updating My Chromebook sound is not working My Chromebook Will Not Power On