Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Chromebook?

My Chromebook does not connect to the Wi-Fi My Chromebook is very slow My Chromebook keeps restarting

If your Chromebook keeps restarting and will not let you do anything, this may indicate an operating system issue and may require a hard reset and/or a powerwash.

Hard Reset

To conduct a hard reset first turn off your Chromebook. Next press and hold Refresh and tap Power. Then when your Chromebook starts up, release Refresh.

Powerwash

To perform a powerwash on the device, first sign out of the device (if applicable), press and hold the Ctrl+ Alt + Shift + ''R'' buttons at the same time, in the box that appears select "Powerwash", "Continue" then follow the onscreen instructions.

If neither of these repair the deivce then it will need to be repaired by a trained technician.

Did this help to resolve the issue with your Chromebook?

My Chromebook only works when plugged in My Chromebook shows an error when updating My Chromebook sound is not working My Chromebook Will Not Power On