Support Centre

How can we help you?

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Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Condenser Dryer?

Error Code - R01 Error Code - R02 Error Code - R04

This error code indicates there is an issue with the door temperature sensor, it could be that the temperature has exceeded 60 degrees celcius or it could be faulty. Switch the dryer off and allow to cool, then restart the programme and see if this has rectified the issue. If it has not then it will need to be repaired by a trained technician.

Did this help to resolve the issue with your Condenser Dryer?

Error Code - R08 Error Code - R09 / R10 Why Is My Tumble Blowing Cold Air & Dryer Not Heating Up? Why is my Tumble Dryer Not Drying Properly? Why is my Tumble Dryer Not Turning?