Support Centre

How can we help you?

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Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Condenser Dryer?

Error Code - R01 Error Code - R02 Error Code - R04 Error Code - R08

This error indicates that the drying program has exceed the maximum permitted time.

For cotton and synthetic programs the limit is 300 minutes (5 hours). Allow the dryer to cool down and restart the cycle.

Did this help to resolve the issue with your Condenser Dryer?

Error Code - R09 / R10 Why Is My Tumble Blowing Cold Air & Dryer Not Heating Up? Why is my Tumble Dryer Not Drying Properly? Why is my Tumble Dryer Not Turning?