Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Condenser Dryer?

Error Code - R01 Error Code - R02 Error Code - R04 Error Code - R08 Error Code - R09 / R10

This indicates that the mains voltage is either too low (R09) or too high (R10).

Please check the dryer in a different socket, if issue continues then you may need to get an electrician to check the electrics.

Did this help to resolve the issue with your Condenser Dryer?

Why Is My Tumble Blowing Cold Air & Dryer Not Heating Up? Why is my Tumble Dryer Not Drying Properly? Why is my Tumble Dryer Not Turning?