Support Centre

How can we help you?

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Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Condenser Dryer?

Error Code - E01 & E02 Error Code - E03

This indicates a water drainage issue with the dryer. It means that the condensation hose (normally located at the rear of the machine) has become blocked, kinked or even damaged.

Please check this pipe for any obvious defects, if removable then clean it with warm soapy water and replace on the machine. Restart the cycle and see if the water drains into the water tray.

If this issue still persists then it will require a repair from a trained technician.

Did this help to resolve the issue with your Condenser Dryer?

Error Code - E06 Error Code - E08/E09/E24/E25/E28 & E90