Support Centre

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Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

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Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Condenser Dryer?

F01 - The motor is running when it shouldn''t be issues F02 - Fault motor issue F03 - Front thermistor issue F03 - Front thermistor issue F04 - Pump is running when it shouldn''t be issue F04 - Pump is running when it shouldn''t be issue F05 - The pump is not running when it should be issue F05 - The pump is not running when it should be issue F07 - Heating element issue F07 - Heating element issue F08 - Element is on when it shouldn''t be issue

This issue may show if the dryer appears to be heating, even though the drum is not turning or the machine has been set on any cycle. Please turn the machine off at the wall and unplug immediately.

Did this help to resolve the issue with your Condenser Dryer?

F08 - Element is on when it shouldn''t be issue

This issue may show if the dryer appears to be heating, even though the drum is not turning or the machine has been set on any cycle. Please turn the machine off at the wall and unplug immediately.

Did this help to resolve the issue with your Condenser Dryer?

F09 - Programming issue F09 - Programming issue F10 - Heating circuit issue F10 - Heating circuit issue F11 - Faulty pump issue F11 - Faulty pump issue Why Is My Tumble Blowing Cold Air & Dryer Not Heating Up? Why is my Tumble Dryer Not Drying Properly? Why is my Tumble Dryer Not Turning?