Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Soundbar?

How do I reset my TCL soundbar? No sound

If your soundbar is connected to a TV through an HDMI cable, there's a possibility that the ARC settings under ‘(Control Other Devices) CEC' hasn't been activated.

Unplug Other Audio Devices

Do a Hard Reset

Try a Different HDMI Cable or Optical Cable

Did this help to resolve the issue with your Soundbar?

Red Light Soundbar and Subwoofer Not Working Stuck on Standby Unable to Control Soundbar Volume With the TV Remote