Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Soundbar?

How do I reset my TCL soundbar? No sound Red Light Soundbar and Subwoofer Not Working Stuck on Standby

Press the power button on the soundbar. Unplug it from the power source for some seconds and connect it back.

Shut off the soundbar and unplug the cables from the power sources. Plug them back after twenty seconds.

Most manufacturers try to fix soundbar glitches through updates. Check if there's a new update available by going to the device's setting or support section of the TCL website.

Most times, doing a factory reset solves the problem. However, it will restore the soundbar's default settings. So, everything you've saved will be wiped out. To perform this process

Did this help to resolve the issue with your Soundbar?

Unable to Control Soundbar Volume With the TV Remote