Support Centre

How can we help you?

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Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Television?

Panasonic TV has no picture on the screen Panasonic TV has no sound

One thing to do is reboot your TV by turning it off, unplugging it from the power source then restarting it after a few minutes.
If there is still no sound after rebooting the TV, then connect an external speaker via eARC or the headphone output. You may also try pairing your Bluetooth speakers or headphones. If sound comes out of the Bluetooth device, the damage is with the internal speakers of the TV.
If you are watching a video from the USB port, you may want to try other video sources. If the sound works on free TV or streaming platforms, the TV likely doesn’t recognize the video’s audio language or encoding. Should that be the case, convert the video file to a format compatible with your TV.

Did this help to resolve the issue with your Television?

Panasonic TV won’t connect to Wi-Fi