Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Television?

Panasonic TV has no picture on the screen Panasonic TV has no sound Panasonic TV won’t connect to Wi-Fi

To test whether the TV or Wi-Fi router is at fault, you should check if other devices can connect to your network.
Try streaming a video on Netflix or YouTube on your laptop or smartphone using the Wi-Fi.
Should you be able to stream on this device, check how many devices are connected to your router.
Then, try disconnecting a device and see if your TV connects to the router.
A typical home Wi-Fi router has a limit to the number of devices that can connect to it.
If your TV is able to connect to the Wi-Fi after removing a device, it means your router was clogged. Moving forward, keep an eye on how many devices are connected to Wi-Fi.

Did this help to resolve the issue with your Television?