Support Centre

How can we help you?

Please select from the support options below

Product SupportFind support for common manufacturer faults you may find with some products in our rental range.

General QuestionsFind answers to questions we are regularly asked about rental, our payment options, stock, delivery, and more.

Using our WebsiteFind answers to frequently asked questions about using this website, making an application, and our T&Cs.

Customer ServicesBook a service call for a faulty rental product, make a payment, set-up payment plan, or find ways to get in touch.

Which type of product is faulty?

Air Fryer Chromebook Condenser Dryer Dishwasher Electric Cooker Freezer Fridge Fridge Freezer Laptop Microwave Soundbar Tablet Television Vented Dryer Washer Dryer Washing Machine

Which brand is the faulty Washer Dryer?

Door won't open

Check the water level in the drum, if the machine is blocked this will stop the door opening so as not to flood the premises.

Check the cycle has fully completed before trying to open the door

It may be the door lock or door handle has gone faulty.

Did this help to resolve the issue with your Washer Dryer?

My machine is blocked and will not drain My Washer Dryer takes too long My washing is still wet Washer Dryer is leaking Washer Dryer is noisy Washer Dryer is ruining clothing Washer Dryer moves around Washer Dryer won't fill with water Washer Dryer won't spin Washer Dryer won't turn on Washer is smelly