Support Centre
How can we help you?
Please select from the support options below
Who are Express Appliances?
Which areas do you cover?
Do I have to pay a deposit?
Can I rent with an IVA or DRO in place?
How can I pay?
Do you collect money from the door?
How much do you charge for rental of appliances
I work during the week, are you able to deliver during the weekend?
Are you able to give me a delivery time?
If I place my order today how long can I expect to wait for delivery?
If my television or kitchen appliance breaks down how long will I have to wait before I get a service call?
Do I have to sign an Agreement?
Do you offer a cooling off period?
How does the 14 day cool off period work?
If you can’t repair it how long will I have to wait for you to get it back to me?
What happens if I miss my delivery?
I am already renting from you, can I still apply on the website?
I am an existing customer, how long do i have to wait before i can add another product?
If i miss a payment will I be able to add another product?
Can more than one applicant residing at the same residential address, each rent their own separate appliance?
Do you have a complaints procedure?
No, only one applicant per address is allowed to rent.
The applicant, however, can rent up to two appliances within the first three months (excluding tech items, which are subject to a minimum of three months between contracts).
Applicants must complete three months rent, default-free before adding on any further appliances, if they so require.
Upon receiving later requests for further appliances; financial support/income evidence from the existing customer maybe required.