Support Centre
How can we help you?
Please select from the support options below
Who are Express Appliances?
Which areas do you cover?
Do I have to pay a deposit?
How can I pay?
Do you collect money from the door?
How much do you charge for rental of appliances
I work during the week, are you able to deliver during the weekend?
Are you able to give me a delivery time?
If I place my order today how long can I expect to wait for delivery?
If my television or kitchen appliance breaks down how long will I have to wait before I get a service call?
Do I have to sign an Agreement?
Do you offer a cooling off period?
How does the 14 day cool off period work?
If you can’t repair it how long will I have to wait for you to get it back to me?
What happens if I miss my delivery?
I am already renting from you, can I still apply on the website?
I am an existing customer, how long do i have to wait before i can add another product?
If i miss a payment will I be able to add another product?
Can more than one applicant residing at the same residential address, each rent their own separate appliance?
Do you have a complaints procedure?
For existing customers with a refurbished item, you can have up to two refurbished products within the first 3 months. The requirement is 3 months of on-time default free payments before a second item can be added to the account. However, this is also product dependent as some items require 6 months on-time and default free.
For existing customers with a Premium item, you can only have one product within the first 3 months. The requirement is 3 months of on-time default free payments before a second item can be added to the account. However, this is also product dependent as some items require 6 months on-time and default free.