Product Support

My Washing Machine/Washer Dryer Is Showing A Code On The LCD Display
Fault: My washing machine/ washer dryer is showing a code on the LCD Display Initial repair: We have listed the more common fault codes and reasons...
Added by: Alistair Gorbutt
Read More
My Washing Machine Smells Really Bad
Fault: My washing machine smells really bad Initial repair: Where applicable, leave the door open between washes so the condensation from the machine...
Added by: Alistair Gorbutt
Read More
My Washing Machine Not Spinning Or Draining
Fault: My washing machine is not spinning or draining - This could be due to a blockage in the drain pump, obstructions in the pump or pump hose Initial...
Added by: Alistair Gorbutt
Read More
Appliance Plugged Into An Extension Lead
Fault: Appliance plugged into an extension lead Initial repair: Do not plug any appliance into an extension lead.
Added by: Alistair Gorbutt
Read More
Washing Machine Banging and Knocking
Fault: Washing Machine banging and knocking – potentially unlevel machine OR overloaded drum Initial repair: 1) Place hand on the top of the machine...
Added by: Alistair Gorbutt
Read More
Bosch Washing Machine Showing Key Symbol (Later Models)
Fault: Bosch washing machine showing key symbol (later models): child lock activated. Initial repair: Method #1 When the child lock is activated,...
Added by: Alistair Gorbutt
Read More
Can’t Select A Programme/There Is A Key Symbol Showing On My Bosch Washing Machine
Fault: I can’t select a programme on my Bosch washing machine / There is a key symbol showing = Child Lock activated. Initial repair: Switch the...
Added by: Alistair Gorbutt
Read More
Hotpoint Washing Machine Showing Fault Code: F05
Fault: Hotpoint washing machine showing fault code: F05 = Waste pipe blockage or pump issue. Initial repair: Pull the grey ribbed pipe off of the...
Added by: Alistair Gorbutt
Read More
Bosch Washing Machine Showing Fault Code: E18
Fault: Bosch washing machine showing fault code: E18 = filter or pump blockage. Initial repair: Pull the washing machine out, lean it back ~ 45°,...
Added by: Alistair Gorbutt
Read More